Frequently Asked Questions

  • What do I need to know about working with a Registered Clinical Counsellor?

    phil is a Registered Clinical Counsellor (RCC) and has his professional designation with the British Columbia Association of Clinical Counsellors (BCACC). His member ID is 25489. As a member of the BCACC, he’s upheld by the BCACC Ethical Code of Conduct and Standards of Clinical Practice and conducts ongoing professional training and clinical supervision to maintain his license and up to date evidence-based practices.

  • What's the difference between a therapist, counsellor, psychotherapist, and psychologist?

    In British Columbia, the professional designation is that of a Registered Clinical Counsellor (RCC) through the British Columbia Association of Clinical Counsellors (BCACC). This is the equivalent of what may be considered as a “psychotherapist” in other provinces, as they both require the minimum training of a Masters in the field of psychology. Psychologists have a separate designation and have a minimum education requirement of a PhD in their field. Colloquially, you may hear the term “therapist” as typically attributed to a mental health practitioner.

  • What do I need to know as we start therapy?

    We start with a free 20-minute video (or phone) consultation, which you can book here, to get your initial questions answered and discuss how therapy works. From there, sessions can be held either in-person or virtually.

    Our initial sessions will be about getting to know your current challenges, opportunities, and your story. This can include family history, impactful moments throughout your life, and close relationships. You’ll begin to experience phil’s approach to therapy from the get-go as you begin to unravel threads, get to know your patterns, and work together to write the next chapters of your story.

  • How does the sliding scale work?

    A sliding scale makes therapy accessible to more people. All you need to do is ask. If the proposed rates don’t allow you to seek the care you need, please let me know and we can determine a rate that will make therapy work for you.

    Please visit this link for a list of additional low-cost counselling resources.

  • Is therapy covered by my insurance?

    As a Registered Clinical Counsellor (RCC), phil is typically covered by the majority of insurance providers in British Columbia. Always check in advance with your insurance provider to determine if they provider coverage for RCCs.

  • What if I need to cancel a session?

    Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapist’s day that could have been filled by another client. You can reschedule or cancel a session up to 36 hours before the scheduled time. If an appointment is cancelled within 36-24 hours, 50% of the full session fee will be charged. If an appointment is cancelled or missed within 24 hours, you will be charged the full session fee.

  • What's the difference between in-person and virtual therapy?

    Both methods of delivering therapy have been validated by research to have positive outcomes. It ultimately comes down to preference and what will be most accessible to you.

  • Where do you offer in-person therapy?

    In-person therapy services are offered in East Vancouver at Grandview Counselling Collective on Commercial Drive where you can find free parking and it’s accessible by public transit.

  • How can I know this a safe space for me to open up?

    Opening up to a stranger can feel vulnerable and tender. As a member of the LGBTQ2+ community, phil has had his own experience working with therapists and knows what it’s like to slowly ease into a new therapeutic relationship. You can start by booking a free consultation to see what it’s like to connect with phil. You can also contact phil to ask him any questions you have prior to a consultation.